Four articles on the blog this week. Each one tackles something I keep seeing in live programmes — pricing by gut feel, e-invoicing deadlines creeping up, AI agents nobody's evaluated yet, and the awkward question of who's actually watching your D365 implementation.

Between 55% and 75% of ERP programmes miss their original objectives. Not because the technology fails. Because nobody with the authority to act was looking closely enough, early enough, at the things that actually matter.

Your SI is commercially conflicted. FastTrack is scheduled, not continuous. Your own PMO usually lacks F&O-specific experience. That's the gap independent review fills.

This article breaks down when to call for a second opinion — before you sign, at the gates, or when something just feels off — and what an independent review actually covers: programme health, customisation debt, data and performance readiness, and the honest conversations your delivery partner can't have with itself.

If your status report says green but your gut says otherwise, read this.

Poland's KSeF went mandatory on 1 April. Belgium's tolerance period ended on 31 March. France's first deadline is 1 September. Germany is January 2027 for larger companies.

If you run D365 F&O with European operations, at least one of these is your problem right now.

This article is a country-by-country status check — what's live, what's imminent, and what D365 customers specifically need to do. It covers KSeF certificate handling, Peppol access points, French PDP selection (the one most likely to catch people out), and the Electronic Reporting customisation work that "Microsoft supports it" doesn't tell you about.

If you haven't started on France, you're already cutting it fine.

Microsoft has released or announced over 20 first-party AI agents across D365 Finance, Supply Chain, Project Operations, Sales, Customer Service, and Business Central. Every Premium SKU now ships with 1,000 Copilot Credits per user per month.

This article is the complete reference — agent by agent, area by area. What each one does. Where it sits in the product. Whether it's live, in preview, or on the roadmap. From the Account Reconciliation Agent that turns month-end into a continuous process, to the Supplier Communications Agent that chases vendor confirmations autonomously, to the Sales Qualification Agent that Sandvik Coromant says saved them 120+ hours in three weeks.

A 1% price increase can deliver a 5–10% increase in profit. No new customers. No operational change. Just better pricing decisions.

Most companies still set prices using intuition, static markups, or a spreadsheet someone built in 2019. They know price elasticity matters in theory but never apply it systematically. This article explains why — and what changes when you pair elasticity analysis with an AI pricing agent connected to your ERP.

The agent doesn't just produce a report. It tests 40 price points per product, finds the one that maximises profit, and writes the price back into D365. That's agentic ERP in practice — not a chatbot, an agent that takes action.

If you're running more than a few hundred products and your pricing logic hasn't been reviewed in 12 months, you're leaving money on the table.

If any of these topics are live issues in your organisation — a programme that needs a second pair of eyes, e-invoicing deadlines you haven't started on, AI agents you want to evaluate, or a pricing strategy that's still running on gut feel — get in touch. That's what Dr Dynamics does.

Reply to this email or reach us at [email protected].

And if you found this useful, forward it to someone in your network who's running a D365 programme. They'll thank you later.